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Hi there RoHo_ and thanks for your time, our group is going to be delighted to check into this along with you. We are going to require more info about your account so we are going to mail you A non-public information Soon, many thanks!
The persons doing this are usually not resellers. They may be scum and con artists. And they must be prosecuted.
Visualize them as resellers. The provide you a legit solution Telus presents, increase benefits to induce you to acquire. You give them that money, your facts to setup the legit product.
They are, in my opinion, rip-off artists who are causing Telus and their customers Intense disappointment, Together with the intent of raising their commissions or profits bonuses for the price of Other folks.
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It is really probable the receiver of you mobile phone calls has that facts inside their contacts. The mobile phone will Show that if it is a match in your case variety.
The TELUS workforce acknowledges that our do the job spans quite a few Territories and Treaty parts and we have been grateful for the standard Know-how Keepers and Elders who are with us nowadays, individuals who have long gone before us as well as the youth that encourage us.
I guess I am just previous, but I remember a time when you may connect with a business, discuss with a human devoid of sitting on hold for several hours, and truly get customer service. Thanks Telus for a wonderful customer encounter.
So inefficient. An e-mail would have the message throughout a good deal easier. The subsequent agent stated sorry and will reverse the final month’s charge and cancel it. The following month Yet another $7. Sigh. Around the mobile phone all over again over one-one/2 hour. The second consultant was defending her employer and implying I had been wrong. Just cost me the $340 and end the $7 monthly Monthly bill and cancel the digital camera, I begged her, and after that I ended the call. She still left a concept indicating she can not commence Along with the cancellation considering the fact that I hung up. At this time I’m sensation physically unwell from it. I phone once again… forty five minutes. You should, just conclusion this romance now. Last but not least Yet another agent assured me It could be cancelled. In total, around eleven hrs within the phone due to the fact February making an attempt to handle the digicam return. It felt like punishment… as if I’m the enemy - just after investing in excess of $40,000 with Telus through the years and never when complained. I’m pretty affected individual and well mannered. My request was so basic. The full matter was built painfully sophisticated and extended for months.
I am looking to renew my internet service once the 2 12 months deal expired. We also have simple cable which I never ever use and wish to get rid of. It truly is unattainable To achieve this on the net, as well Telus billing support as the contact number for support is incredibly very well concealed. I eventually obtained it from a reseller. I known as the range, and listened to AI test to get me to do it on the web, but You cannot quit employing a service on line.
Then you start to complain you ended up promised things not included in the legit merchandise. Because your own data was used to add this in your account, How will you acquire when explained to we didn't provide you with that. It's going to seem like you personally subscribed.